Online Application FAQ

Q1. I am having trouble applying online. How can I get help?

For technical support, please e-mail AHSHRSSTalentAcquisition@AHSS.ORG
Q2. I don't have an e-mail address. Is one required?

An e-mail address is required to apply online. If you do not have an e-mail address, there are several providers available that offer free e-mail accounts including http://www.hotmail.com, http://www.yahoo.com and http://www.google.com. please note that adventist health system has no association with your chosen e-mail provider, nor do we endorse any particular provider.
Q3. I don't have a resume. Is one required?

Yes, a resume is required; an electronic version is preferable so that you can upload with ease. If you do not have an electronic resume, complete the personal information section and the system will walk you through completing your work and educational history.
Q4. What happens if I forget my user name?

If you have forgotten your user name, click on "Forgot Your User Name". Enter the e-mail address that you used to create your profile and click “Validate”. Once you have validated this information, a new screen will appear with your user name. You can then click on the “Back to login page” link.
Q5. What happens if I forget my password?

If you have forgotten your password, click on "Forgot Your Password". Enter your user name and e-mail address. An email will be sent to you with your new “access code/password”.
Q6. My telephone number and address have changed. How can I update this information?

You may update your profile at any time by entering your username/password and clicking “Login”. You may then click on "My Jobpage” and click on “Access my profile” under Candidate Profile to make changes. Once you have entered your new information, click on "Submit" at the bottom of the page. Changes are updated in our database immediately.
Q7. What is a "Job Posting Notification"?

You have the option of selecting to be notified when new job postings that match your qualifications become available through the Job Posting Notification. By doing so, you will be notified by e-mail when jobs are posted.
Q8. What happens if a job becomes available for which I am qualified but haven't applied for yet?

We encourage you to subscribe to Job Posting Notifications. This will allow you to receive updates when a new position or information within your chosen area(s) of interest becomes available. You can use the Job Posting Notification function to be notified by e-mail when job titles are posted matching your qualifications.
Q9. What is My Jobpage?

The My Jobpage tab displays several items. The My Submissions tab shows all the jobs you have applied for, My Job cart holds any jobs you’re interested in but have not applied to, any job searches that you may have saved can be found in the My Saved Searches tab and the My Referrals tab will show all the candidates that you may have referred to our company.
Q10. What is a "Job Cart"?

If you see a job you are interested in, you are able to save that job by clicking on "Add to Job Cart." Then, you may click on View Job Cart to display all the jobs you've selected. You will have the option to remove any jobs from the cart by clicking the delete button. You can apply for all the jobs in your cart by selecting the box to the left of the job title and then clicking the "apply" button.
Q11. Should I complete a new profile for each additional job if I want to apply?

There is no need to complete an additional profile. Our system allows you to use your one profile to apply for multiple jobs by logging in using your “User Name” and “Password” and clicking “Login”. If you are already logged into the system, click on the “Apply” button that relates to the job you’re interested in.
Q12. Who should I contact regarding the status of my submission?

Once you apply for a job, you will receive an automatic e-mail response to confirm that we have been notified of your interest. If it is determined that you are a candidate, Human Resources will contact you by phone or e-mail to discuss your skills in detail or to schedule an interview.
Q13. What is the status of my application?

When an application is received, qualifications are thoroughly evaluated and then reviewed in relationship to positions available. If we have a position that matches your qualifications, you may be contacted for an interview. Due to the large numbers of applications received, we are unable to contact each applicant individually if they are not selected for interviews.